Administrative and Reception Employee
€789.00
Tax included
This training prepares learners for block BC01 of the RNCP 36803 certification “Administrative and Reception Employee.” It covers computer basics, Word 2019, and Excel 2019 through 36 modules, 223 interactive lessons, and numerous demonstrations. You will learn how to master computer use, secure your data, produce professional documents, organize information, create tables, charts, and pivot tables, and automate certain tasks using macros.
👉 Audience: administrative staff, beginners, RNCP 36803 candidates, reception staff
👉 Duration: 115 hours
👉 Objective: master office tools and the IT environment of BC01
👉 Intended for: anyone wishing to carry out reception and administrative duties
Description
💼 Preparation for block BC01 – Administrative and Reception Employee (RNCP 36803)
This 115-hour training course covers all the skills required for block BC01 of the professional certification “Administrative and Reception Employee.” It includes computer basics, Word 2019, and Excel 2019, divided into 36 modules and more than 220 interactive lessons to help you effectively master office and IT environments.
📌 Overall course content:
- 🖥️ Computer basics – 36 modules, 90 lessons
- 📄 Word 2019 – 27 modules, 106 lessons
- 📊 Excel 2019 – 27 modules, 123 lessons
- 🎯 Printable exercises + interactive exercises
- 📚 Downloadable resources
🖥️ Computer basics (36 modules)
This module teaches you how to use your computer, handle the mouse, manage folders and files, secure your data, and understand the Windows environment. It provides the foundations needed to work confidently with digital tools on a daily basis.
📌 Skills developed:
| Topic | Content |
|---|---|
| Getting started with computers | Hardware, keyboard, mouse, windows, icons, folders, files. |
| IT security | Viruses, spyware, phishing, passwords, best practices. |
| Collaborative work | Email, cloud, video conferencing, shared tools, project management. |
📄 Full mastery of Word 2019
Through 27 modules and 106 lessons, this module teaches you how to create professional documents, use styles, manage images, perform mail merges, and design forms. You will develop full mastery of document formatting and presentation.
📌 What you will learn:
| Function | Details |
|---|---|
| Formatting & layout | Paragraphs, tabs, tables, borders, sections, headers, pagination. |
| Images & objects | Cropping, wrapping, SmartArt, charts, text boxes. |
| Long documents | Table of contents, index, references, footnotes. |
| Mail merge | Fields, merging, conditional rules, data source management. |
| Forms | Controls, protection, distribution, customization. |
📊 Full mastery of Excel 2019
With 27 modules and 123 lessons, Excel 2019 teaches you how to manage data, create formulas, use advanced functions, build pivot tables, and automate tasks using macros. You will improve your efficiency in analyzing and presenting numerical data.
📌 Excel skills developed:
| Skill | Details |
|---|---|
| Common & advanced functions | IF, SUMIF, COUNTIF, VLOOKUP, statistical, logical, and conditional functions. |
| Formatting & tables | Charts, pivot tables, filtering, sorting, lists. |
| Data & automation | Import/export, consolidation, validation, macros, solver, scenarios. |
❓ Frequently Asked Questions
You immediately receive your login details and can access the online modules (HTML5 / SCORM).
Yes, it works on computer, tablet, and smartphone.
Yes, it covers all the skills required for block BC01 of the RNCP 36803 certification.
Yes, a certificate is issued upon completion of the module.
You can choose between two payment options:
- One-time payment: pay the full amount at purchase and get immediate access for 12 months.
- 12 monthly installments: pay in 12 monthly payments. After the 12 months, your subscription automatically renews monthly, which you can cancel at any time.
In both cases, you get immediate access to the full course.
Product Details
RNCP-36803-O-NT-OM-B
Specific References
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