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  1. IT Maintenance Technician – BC02 RNCP37681
IT Maintenance Technician

IT Maintenance Technician – BC02 RNCP37681

€421.20
Tax included

This e-learning course prepares you for the RNCP37681BC02 block of the IT Support Technician certification. It enables you to acquire the essential basics of network administration and cybersecurity: IP addressing, network protocols, routing, virtualization, system security, and data protection best practices. Through interactive modules and practical exercises, you will develop the skills needed to manage a network and secure a professional IT environment.

👉 Target audience: beginner IT technicians, career changers, IT enthusiasts

👉 Duration : 68 hours

👉 Objective: manage a network and apply cybersecurity fundamentals

👉 Intended for: anyone aiming for a career in IT support

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Description

💻 IT Support Technician – RNCP37681BC02 Block

The e-learning course IT Support Technician – BC02 provides essential skills in network administration and cybersecurity. It prepares you to work on IT infrastructures, understand how networks operate, and secure information systems.

The program combines two key areas: network administration and cybersecurity fundamentals, both essential for modern IT support roles.

🌐 Network Administration: Understanding and Managing Infrastructure

This section develops the skills required to install, configure, and maintain a computer network.

📌 Skills covered:

Area Learning outcomes
Network fundamentals Topologies, TCP/IP models, network communication
IP addressing IPv4, IPv6, subnetting, subnet masks
Routing Static routing, OSPF, network protocols
Switching VLANs, trunking, STP, EtherChannel
Network services DHCP, DNS, NAT, network monitoring

🔐 Cybersecurity and System Protection

The cybersecurity module raises awareness of digital threats and teaches best practices to protect systems and data.

  • Overview of information system security
  • Password management and authentication
  • Cryptography and digital certificates
  • Protection against cyberattacks
  • Securing workstations and Wi-Fi networks
  • Safe internet and email practices

🛠️ Network Diagnostics, Maintenance, and Troubleshooting

The course develops analytical skills needed to resolve technical issues.

Skill Applications
Troubleshooting Analyzing network failures and resolving incidents
Monitoring Monitoring tools and logging
Security Firewalls, SSH, access control, network protection

🎯 Learning Objectives

  • Understand network architecture
  • Configure and manage a network
  • Apply cybersecurity fundamentals
  • Diagnose and resolve technical issues
  • Secure a professional IT environment

⚙️ Training Methods

Format Interactive e-learning (HTML5 – SCORM)
Duration 68 hours
Modules Network administration + cybersecurity
Compatibility PC, Mac, tablet, smartphone

❓ Frequently Asked Questions

Yes, it prepares you for the RNCP37681BC02 block of the IT Support Technician certification.

You have 12 months access to progress at your own pace.

Yes, a certificate of completion is issued after validation.

Yes, the course is accessible on computer, tablet, and smartphone.

You can choose between two payment options:

  • One-time payment: full payment at purchase with 12 months access.
  • 12 monthly installments: subscription renews monthly after 12 months and can be canceled anytime.

In both cases, you get immediate access to the full course.

The Premium version includes personalized support:

  • Chat with a tutor during business hours
  • Email support outside business hours
  • Personalized assistance if needed

Ideal for guided learning and fast support.

Product Details

FL-TAIBCO2-OMT

Specific References

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Attachments

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Fiche pédagogique-TAIBC02

Download (5.26MB)

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